HELPING FAMILIES FIND YOU

We're the largest independent online marketplace connecting at-need customers with funeral directors. We make it easy for online customers to find and engage with the best funeral directors in their area.

Yes! Just like most other aspects of life, people are now comfortable looking online for funerals. For lots of people it is simply easier to do things online nowadays. Maybe they’ve moved to a new area and don’t know who the good funeral directors are; maybe they’re helping an elderly relative. Whatever the reason, around 20% of people in the UK now look online for funerals - a figure which will continue to rise. Beyond helps you serve these new customers.

Absolutely nothing - the only difference is how the customer finds you. We’ve designed our booking process to fit in really easily with how you run your business. Need to add something to the invoice? Fine. Want to publish the date and location to the family? Easy. We make everything straightforward through funeraLINK.

funeraLINK is our simple and easy to use funeral booking and arrangement tool. funeraLINK allows you to manage all aspects of a booking including: accepting a new customer, editing invoices, receiving and viewing payments, sharing funeral arrangements and managing your pricing.

We handle customer payments safely and securely online - allowing you to cut down on costly card processing fees and admin. We provide really useful features to help customers such as allowing multiple people to pay towards a funeral, crowdfunding funeral costs and easy release of estate funds.

After you've confirmed the booking we’ll take a minimum 10% deposit payment from the customer. We send this to you as soon as we receive it. Before the funeral we take a further 40% payment to cover disbursements. Again this is sent straight through to you. Following the funeral we take the outstanding balance payment and send this through to you minus our commission. We’ll transfer all money to you via BACS to your nominated bank account.

Entirely. There are no subscription fees, license fees or upfront fees. We'll get you set up with a personalised profile and list you on the site - all for free too. We only charge you when we bring you a customer.

When a customer books through Beyond we charge a 10% + VAT commission on your services and products. Importantly, we exclude "official disbursements" which includes any fees paid to a crematorium or cemetery, doctor's fees and standard minister's fees. What’s more, we only receive our commission when the customer has paid in full. All earlier payments come straight through to you to help you run your business.

The customer will always have paid at least 50% before the funeral date. If they haven’t, there is no obligation on your behalf to proceed with the funeral. We keep the customer updated at every step on what they need to pay and when - making an online payment is incredibly easy for customers. In the unlikely event that the customer has not paid the outstanding balance after 14 days we pass their details to you for debt collection. We waive our commission to help cover any collection costs. Our process and systems are all designed to ensure every customer pays in full, on-time.

Our team is here to help - just use the live chat or give us a call on 0208 629 1600 and we can help with any further queries.